All our escape rooms need to be cleaned, reset and ready to go before every session. Therefore it is important for your game to commence on time and everyone should arrive no later than your scheduled booking time.
If you arrive late, your 60 minutes of escape time will be reduced by the amount of time you are late, as to not impose on the next groups session time.
If anyone in your group is running late, the game will still start as scheduled and we can place them into the game on their arrival.
If you are running more than 30 minutes late, unfortunately there is not enough time to play and your group will not be able to commence at all.  Your booking will be deemed a No-Show and no refunds will be provided.